Welcome to Jobs in Pods – the only podcast where you can hear real employers and leading recruiters tell you about their jobs and how to get them. I’m your host Peter Clayton.

Today, we’re featuring job opportunities with VIPdesk. VIPdesk pioneered the original home-based virtual contact center over a decade ago. Since 1998, the company has been providing work at home jobs for thousands of customer service representatives and concierge. Joining us today is Linda Dickerhoof, Director of Marketing and PR with VIPdesk and Vanina Colombo, Director of HR.

Questions we ask Linda and Vanny:

1. Let’s get right into this. Linda, first and foremost, there are so many work at home scams out there, how do you go about spotting those, and avoiding the scams?
2. Vanny, let’s talk about some real jobs that are work at home jobs, what kind of jobs is VIPdesk currently hiring for?
3. Linda, are the only work at home jobs you have for Brand Ambassadors? Do you offer any other kinds of jobs?
4. Could you explain what a concierge does versus a brand ambassador?
5. Vanny, what are the skills required to do this kind of work?
6. What are the home office requirements for your brand ambassadors and your concierge? What kind of equipment do they need to have in their own?
7. Linda, what is the best thing about working for VIPdesk versus working another company that provides work at home customer service jobs?
8. Vanny, do you offer benefits?
9. What is the best way to apply for a job with VIPdesk?

Download Here

VIPdesk career site!

Download a complete transcript of this jobcast. (pdf file)

VIPdesk is a pioneer in the customer service industry—for over 10 years the company has been providing legitimate work-at-home opportunities for thousands of interested candidates in the customer service and Concierge industries. VIPdesk supports over 40 leading national companies via home-based customer service. VIPdesk Connect’s customer care representatives, better known as “Brand Ambassadors”, respond to phone calls, emails, and online chat requests from the customers of the company’s clients, which include well-known names in the retail, financial services, automotive, travel, and consumer services industries. VIPdesk Connect and the company’s “Brand Ambassadors” are transforming the way business services are delivered one customer interaction at a time. We’ll take about this great work at home opportunity with Mary Naylor, CEO of VIPdesk. Apply at vipdesk.com/connectrecruiting.

This audio has expired.

What you’ll learn in this work at home jobcast:

How someone looking for a work-at-home opportunities can spot and avoid work-at-home scams?
What it is like to work as a Brand Ambassador—what is a typical day like?
What are the benefits/challenges of working at home?
Who is the ideal candidate to work as a Brand Ambassador?
What is the process of becoming a Brand Ambassador? (apply)
Are there any final words of advice for listeners?