Jobs at ADP: an introduction

In this jobcast we’ll introduce you to careers at ADP. With nearly $9 billion in revenues and over 585,000 clients, ADP is one of the world’s largest providers of business outsourcing solutions. Their associates enjoy a robust and diverse organization that provides unlimited career building opportunities and professional development programs. ADP is currently hiring across sales, service and technical job functions throughout the U.S. Joining us today are three of ADP’s recruiters who will introduce us to the company. Apply at adp.com or find them on Facebook (http://www.facebook.com/ADPcareers) or Twitter (http://twitter.com/adpcareers).

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FULL TRANSCRIPT

Chris Russell: Welcome to Jobs in Pods, the only podcast that lets real employers talk about their jobs and tell you what it’s like to work there. I’m your host, Chris Russell.

In this jobcast, we’ll introduce you to ADP. With nearly 9 billion in revenues and over 585,000 clients, ADP is one of the world’s largest providers of business outsourcing solutions. Their associates enjoy a robust and diverse organization that provides unlimited career-building opportunities and professional development. ADP is currently hiring across all major job functions in over 50 countries.

And joining us today to give us an instruction to the company are Chris Schlueter, senior technical recruiter, Miriam Mahfouz, sales staffing manager, and Kat Brown, a lead service recruiter. Chris, Miriam, and Kat, welcome to Jobs in Pods. If I could have each of you start out with a brief intro for yourselves? Chris, why don’t you go first?

Chris Schlueter: Thanks, Chris! Well, I’m based here in southern California and I recruit nationwide for technical capacities here at ADP. The targeted skill sets are quite varied in my area. They may include everything from systems support up to enterprise software design and development.

I’m also responsible for filling positions that function in areas such as project management, business analysis, and also various leadership roles as well. These are all within the technical domain, and I really enjoy it.

Miriam Mahfouz: Great! This is Miriam. I’m actually working out of a virtual home office here in southern California. And I currently work directly with senior corporate sales leaders across the country on their sales staffing strategies and workforce planning.

Kat Brown: Hey and this is Kat. I’m based at our southeast national account service center in Alpharetta, Georgia. It’s just outside of Atlanta. I recruit candidates nationwide for entry-level positions all the up way to senior leadership roles. I also work on the service side of the business. Most of my positions have client-facing responsibilities and I’m typically targeting candidates with an HR, payroll, tax, or benefits background.

Chris Russell: Alright. So let’s start out by talking about ADP briefly. I think everyone knows ADP is big in the payroll services area, but there’s really much more to the company. Is that correct, Chris?

Chris Schlueter: Yeah. Well, you’re right. It’s no secret that ADP is one of the largest providers of business outsourcing solutions and dealer services, and you’re correct. When most people think of us, payroll quickly comes to mind first, which is great considering we have 60 years of experience in that area now.
But what’s also exciting to me is that ADP offers a wide range of other services such as HR, tax, and benefit solutions, all from one same source. So essentially organizations of all types and sizes can see a substantial impact from using our services.

Chris Russell: So, why is ADP such a great place to work? Give me some of your personal experiences on that thought.

Miriam Mahfouz: I’ll take this one, Chris. I’ve actually been with ADP for 12 years. I actually started as an intern in college, and in my 12 years, I’ve been promoted five times and found continuous growth opportunities here. When I actually joined ADP, it was obvious that I started a career, not just a job. ADP has really offered me a secure, stable place to develop and grow professionally and personally, and the ability to have a striving career, and really balance my work life. It’s why I believe I’m going to retire here at ADP.

Chris Russell: OK. Chris, how about you? Why do you think ADP is such a great place to work?

Chris Schlueter: Well, I would certainly echo Miriam’s sentiment about work-life balance. A year ago, my wife was presented with a career opportunity that was going to be really difficult for her to pass up. The only problem was it required us to relocate from Georgia to California. But instead of becoming an obstacle, ADP was actually great about helping us find a solution. We ultimately worked out a plan for me to function as a remote associate, and it’s just worked out great.

Chris Russell: All right. Kat, can you explain the benefits and perks that your associates receive there at ADP?

Kat Brown: Sure! I think the best news about our benefits is that they start on day one and we definitely offer a very robust and well-rounded program. Our associates can participate in a laundry list of benefits which include health insurance, flexible spending accounts, paid time-off, tuition reimbursement, and pay incentives for obtaining work-related certifications such as CPP or PHR. My favorites are our wealth-building benefits that we offer through 401K, stock purchase and pension plans. As far as perks go, we have a nationwide retail account program where associates can get discounts on everything from cars to cellphones to vacation arrangements. And some of the other perks that we offer are really family and work-life balance-focused, so there are things such as onsite child care, onsite medical offices. We offer some real estate services. We have our own credit union. And we can offer flexible or remote work arrangements, and Chris and Miriam are good examples of those associates who exercise this perk.

Chris, I think it’s also important to note that a huge benefit of being an ADP associate is that you’re working for a global industry leader with very solid financials. So, we can offer our associates a ton of stability and there’s endless ways to grow your career and find new challenges here.

Chris Russell: Yeah. Thanks, Kat. Stability is definitely key in today’s marketplace. Chris, can you explain the career growth potential at ADP? How does the company encourage employees to grow?

Chris Schlueter: Absolutely. Well, career growth and development are actually a major part of our culture here at ADP. Our CEO, Gary Butler, is really just one of many examples, in fact, where an individual has developed an entire career while working here. In his case, he started at ADP after graduating from college and then proceeded to work his way up within the organization. I think it’s also even great that he’s recently been named one of the Top 25 Chief Executives as well. And to me, Chris, stories like this are representative of a culture that believes in internal promotion and also foster strong opportunity for advancement as well. We’ve even seen great success from our tuition reimbursement programs, which encourage the pursuit of education and professional certifications as well.

Chris Russell: Excellent. Miriam, can you tell us what candidates can expect during the interview process? What’s that like?

Miriam Mahfouz: Well, when interviewing with ADP, you can expect to have an onsite interview with various senior leaders, participate in job shadowing, and/or maybe a roleplay. ADP really likes to give candidates the opportunity to evaluate the corporate culture and thoroughly understand the expectations of the position. One of the reasons our associates have such great tenure here at ADP is because our leaders want to ensure a long-standing relationship of career and performance.

Chris Russell: All right! And Kat, the last question is for you. What is the best way to apply?

Kat Brown: Sure! So all of our current openings can be found on the career section of ADP.com and we’re posting new positions on a daily basis. You can also interact with us on most of the social networking sites. So, for example, if you were to go out and search ‘ADP careers’ on Facebook, you could become a fan of ADP. You can also follow us on Twitter, and again, you’d search ‘ADP careers’ to find us there. LinkedIn is a professional networking site that we use on a very regular basis and all of our staffing team members have linked-in accounts. That’s several ways to connect with us and we hope that we’ll hear from those of you listening to this podcast.

Chris Russell: Well, thank you, Kat. That’s great to know that ADP is out there on the different social media avenues. And by the way, we’ll post all the links to all those pages on the Jobs in Pods site.

Well that will do for this edition of Jobs in Pods. Chris, Miriam and Kat, thank you for joining us today. For more jobcasts like this, visit JobsinPods.com. And don’t forget, you can subscribe to our jobcast on iTunes. Just do a keyword search for ‘Jobs in Pods’. Thanks for listening.

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